-
-
Customers also bought
Order
Your order will be processed in 3-5 working days after your payment. Once you place an order with us, we immediately get to work preparing and packing your package in our warehouse in China and Hongkong. In just a couple of days, your parcel will be picked up by an express courier. We use a special delivery channel that makes sure your package arrives safely and is not seized by customs. We’ll also update you on the tracking number a few days after pick-up. So you can always monitor the status of your delivery.
If you would like to change or cancel your order, please contact us within 24 hours after an order has been placed.
Once your payment has been received, we will send you a notification email to inform you about the update status.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
After we ship it, we will email the tracking number to you (the email address you used when you made the order), so you can check your order status any time. And please remember to check your email frequent after you pay for the order, because if we have any questions, we will email to you.
We always recommend to our valued customers to check SPAM/FOLDER if you have not received an order confirmation. If you still do not see it there, please feel free to contact our customer support and we’ll send it again right away.
Shipping
We ship world widely.
We either use USPS, UPS, FedEx or DHL.
After we ship it, Ordinary the parcel will be delivery in 7-15 workdays（not include prepare time） during all the post process. Well, due to unforeseen circumstances, the time will be last a little longer. Please do not worry about it. And hope you can understand too.
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us. At the same time, please wait patiently. Generally, the package will not update the information synchronously until the next status change. We will escort your package 100%.
Wait a few days, as an order always takes some time to leave our warehouse and arrive at the local delivery department so they can process your package and register it in your system.We will pay close attention to the shipping status of each package, just like we take every customer seriously.
In case of providing us an incorrect shipping address, you should contact us immediately by email and provide us your correct address. We will check whether we can change it for you.If your order was shipped out, we are really sorry that we are not able to change it for you nor sending you another packet without any fee.
Returns & Refund
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We want to assure you that our number one priority is your satisfaction. We understand that sometimes you may change your mind after purchasing a product, and while we cannot always accommodate refunds in these cases, we will do our best to work with you to reach a resolution that leaves you happy. In the event that a product arrives in perfect condition but you have simply changed your mind, we unfortunately cannot process a return. However, if an error was made on our part or the parcel is seized, we will be happy to ship you another product. Thank you for choosing us as your go-to source for all your needs; we appreciate your business and hope to serve you again in the future.
To start a return, you can contact us by email.If your return is accepted, we’ll send you a confirmation email, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We aim to process returns within 2 working days of receiving them. As long as the returned items meet our refund criteria, your refund will be with you 24-48 hours after your return is processed, depending on your card issuer.If your shipment has not been dispatched, you can get an immediate refund.
Product
For missing or wrongly shipped items, please contact us by email. Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.
Your package is unlikely to be lost or stolen. If we make sure that your product disappears, we will send you another one as a replacement. However, if the postal service delivers the item to the wrong address or if you have moved or changed your address without notifying us in advance, we can’t do anything to recover your products.
We have been providing our customers with the highest quality products on the market, most of them belong to 1:1 and AAA.
If you don’t find the product you want to buy on our website, don’t worry, we have many categories of products, basically you can find them for you, you just need to contact us by email without providing the product name, model and picture, we We will inform you as soon as possible whether the product is in stock.
Payment
At present, we mainly accept Paypal as the payment method. Paypal is a popular and safe payment method in the world, which protects the transaction security of buyers and sellers. You can use Paypal to pay with confidence. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. If you prefer to pay by debit or credit card, Paypal also allows you to pay by debit or credit card without an account.
At the same time, we also accept other payment methods, including bank transfer, wise, Western Union, and cryptocurrency. Using these payment methods, you will get a 10% order discount. If you need to use these payment methods, please email our customer support and we will process it as soon as possible.
Yes, we use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your online purchase.